Occasionally, product availability can change after an order is placed. If this happens, we’ll notify you promptly and work with you to find a suitable alternative or issue a refund if needed.

While rare, sometimes final assortments differ due to changes made during the production process. If the items you receive aren’t what you expected, let us know, and we’ll help resolve the issue.

We strive to fulfill all orders, but sometimes products may become unavailable. We will do our best to update you on availability and keep you informed if there are any changes.

Yes, if there are any significant changes to your order, such as a product becoming unavailable or an assortment adjustment, we will notify you as soon as possible.

If the product you receive isn’t what you expected, or if there are any issues, please contact us, and we’ll work with you to make things right.

While we can’t guarantee specific assortments due to production variations, we always aim to meet your expectations and will communicate any changes if they occur.

We understand that shipping delays can be frustrating. While we process orders as quickly as possible, there are times when factors beyond our control, like high demand or carrier issues, can cause delays. We appreciate your patience, and we’ll keep you informed if there are any significant updates to your shipment.

If you prefer not to receive a substitute, please let us know when we inform you of any changes to your order. We can process a refund or work on another solution that fits your needs.

Currently, we’re seeing high order volumes, which may cause slight delays in shipping. Unless the product page states otherwise, orders are not necessarily shipped immediately. However, no order should take more than 2 weeks to ship. If your order exceeds this timeframe, we will reach out within 30 days to give you the option to cancel or wait.